Privacy Policy

Last updated: March 15, 2026

Fulfilld, Inc. ("Fulfill'd," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fulfilld.com and use our platform at app.fulfilld.com.

1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, company name, phone number, and business credentials when you create an account.
• Transaction Data: Purchase and sale records, payment method details (processed securely via Stripe), and delivery confirmations.
• Inventory Data: Product listings, quantities, expiry dates, and category information that you choose to share on the marketplace.
• Usage Data: Browser type, device information, IP address, pages visited, and interaction patterns collected automatically.
• Communication Data: Messages, support requests, and feedback you send to us.

2. How We Use Your Information

We use collected information to:

• Operate and maintain the Fulfill'd marketplace platform
• Process transactions and facilitate payments via Stripe Connect
• Maintain the anonymization of vendor listings until payment confirmation
• Send transactional notifications (order confirmations, delivery updates)
• Improve our platform, features, and user experience
• Comply with legal obligations and enforce our terms

3. Anonymization

Core to our platform, vendor identities are anonymized in product listings. Buyer(s) cannot see vendor identity until after payment has been processed and confirmed. This anonymization is central to how Fulfill'd operates and is maintained by our system architecture.

4. Information Sharing

We do not sell your personal information. We may share data with:

• Transaction counterparties: After payment confirmation, buyer and vendor identities are revealed to each other for delivery coordination.
• Payment processors: Stripe receives necessary payment information to process transactions securely.
• Service providers: Hosting, analytics, and communication tools that help us operate the platform.
• Legal requirements: When required by law, court order, or governmental regulation.

5. Data Security

We use industry-standard security measures including encryption in transit (TLS/SSL), secure hosting infrastructure, and access controls. However, no method of electronic storage or transmission is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Transaction records are retained for compliance purposes. You may request deletion of your account and associated data at any time.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing activities
• Receive your data in a portable format
• Withdraw consent where processing is based on consent

8. Cookies

We use essential cookies required for platform functionality. We may use analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this policy from time to time. We will notify registered users of material changes via email or platform notification.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Fulfilld, Inc.
Email: privacy@fulfilld.com
Portland, Oregon, USA